Legal

Cookie Policy

Last updated: January 1, 2026

Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit a website. These files contain information that helps websites recognize and remember you. Cookies are used to enhance user experience, remember preferences, analyze site usage, and deliver personalized content. They are a standard technology used by nearly all websites and do not contain viruses or malware.

We use the following categories of cookies on our website:

  • Essential Cookies: Required for basic site functionality, security, and performance. These cannot be disabled without breaking the website.
  • Analytics Cookies: Help us understand how visitors use our site. We use Google Analytics to track page views, user flow, and basic demographic information.
  • Marketing Cookies: Used to deliver targeted advertising and promotional content based on your interests.
  • Preference Cookies: Remember your settings and choices to personalize your experience across site visits.

Essential cookies are necessary for the website to function properly. They handle: site security, fraud prevention, authentication, load balancing, and basic functionality like form submissions. These cookies do not track you across the internet and contain no personal information. Examples include CSRF tokens, session IDs, and security flags. You cannot opt-out of essential cookies without disabling website functionality.

We use Google Analytics to collect information about how visitors interact with our website, including pages visited, time spent on site, referring websites, and general location. This data is anonymized and aggregated — Google Analytics does not store your IP address in full, and data is not shared with other Google services unless you opt in. Analytics cookies help us improve content, user experience, and site performance. You can opt-out of analytics cookies through our cookie banner.

You have full control over cookies through our cookie banner at the bottom of the website. You can: (a) Accept all cookies, (b) Reject all non-essential cookies, or (c) Customize your preferences by category. Your choice is saved in your browser's local storage and respected across all future visits. You can also manage cookies directly through your browser settings — most browsers allow you to refuse cookies or alert you when cookies are being sent. Note that disabling essential cookies may affect website functionality.

If you have questions about our use of cookies or wish to discuss your cookie preferences, please contact us at: info@lunaroceanmist.com | Hours: Monday–Friday, 9:00 AM – 5:00 PM JST

Cookie Policy (Supplementary)

Lunar Ocean Mist ("we", "us", or "our") is committed to handling every visitor's information fairly and in accordance with applicable laws of Japan and the provisions set out below. These supplementary provisions clarify how we collect, use, and protect personal information and the conditions under which our website, products, and services may be used.

Information We Collect and How We Use It

We collect personal information such as your name, contact details, shipping address, and payment-related data solely for the purposes of responding to inquiries, processing and delivering orders, providing after-sales support, improving quality, and complying with legal obligations. We do not use collected information beyond these stated purposes and maintain appropriate security safeguards to protect it against unauthorized access, loss, or disclosure.

Disclosure to Third Parties

We do not disclose personal information to third parties without your consent, except as required by law. Where we outsource delivery, payment processing, or similar functions, we exercise appropriate supervision over our contractors. You may request access to, correction of, suspension of use of, or deletion of your personal information at any time by contacting us using the details below.

Cookies and Analytics

This website may use cookies and similar technologies to enhance usability and understand how the site is used. You can disable cookies through your browser settings, although some features may then become unavailable. We do not use cookies to identify individuals beyond the operation of this site.

Disclaimer and Governing Law

While we strive to keep the information on this site accurate, we make no warranty as to its completeness or usefulness. Except in cases of our intentional misconduct or gross negligence, we accept no liability for damages arising from use of this site. These provisions are governed by the laws of Japan, and any dispute shall be subject to the exclusive jurisdiction of the court having jurisdiction over our registered location as the court of first instance.

Contact

For questions regarding these provisions, please contact us:
Business name: Lunar Ocean Mist
Address: Takaramachi 13-33, Higashiosaka City, Osaka 579-8025, Japan
Phone: +81 72-986-3454
Email: info@lunaroceanmist.com
These provisions may be revised without prior notice; revised provisions take effect once posted on this page.